1xbetbd Terms and Conditions

1. Definitions and Applicability

These Terms and Conditions ("Terms") apply in full to all users of every service provided through the 1xbetbd platform — including online betting, casino games, live casino and other entertainment activities. The key terms used in this document are defined below.

Definitions of Key Terms

• "Platform" refers to the 1xbetbd website, mobile application and all related digital services.
• "User" refers to any person who has registered on the platform or is using the service.
• "Account" refers to the personal profile registered in each user's name.
• "Bet" refers to participation in any game or event on the platform involving a stake of money.
• "Bonus" refers to any promotional benefit offered by the platform.

By accessing, registering on or using any service of the platform, the user is considered to have fully accepted these Terms. If you object to any part of these Terms, please refrain from using the platform.

2. Account Registration and Accuracy of Information

To use 1xbetbd's services, each user must open a personal account. All information provided at the time of registration — name, mobile number, email address and date of birth — must be accurate and truthful.

Registration Requirements

• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• If any information provided at registration changes, the platform must be notified without delay.
• The platform may request completion of an identity verification (KYC) process at any time.
• If registration is found to have been completed using false information, the platform has the right to cancel the account and withhold any deposited funds.
• Providing a valid mobile number and email address is mandatory for registration.

As part of identity verification, a copy of a national identity card or passport may be requested. Please read our Privacy Policy for details on how this information is collected, stored and used.

3. Age and Eligibility Requirements

All services on 1xbetbd are available only to persons aged 21 or above. Use of the platform by anyone under 21 is strictly prohibited.

Eligibility Criteria

• The user must be at least 21 years of age on the date of registration.
• It is the user's own responsibility to maintain parental controls for minors.
• If information provided about age is found to be false, the account will be closed immediately.
• Use of the service from areas where online betting is legally prohibited is not permitted.

To learn more about our position on age and responsible participation, see our Responsible Gaming Guidelines, which also cover ways to avoid excessive betting.

4. Account Security and Personal Responsibility

The responsibility for maintaining the security of each user's account rests entirely with the user. Keeping login credentials — username and password — confidential is essential.

Security Rules

• Login credentials for your own account must not be shared with any third party.
• Operating an account in another person's name or on their behalf is prohibited.
• If you suspect unauthorised access to your account, you must notify the support team immediately.
• After logging in from a public or shared device, you must log out without fail.
• It is advisable to change your password regularly and to use a strong password.

The platform will not be held responsible for any loss caused to an account due to the user's own negligence. However, assistance will be provided for issues arising from the platform's own technical faults.

5. Deposits, Withdrawals and Payment Methods

All financial transactions on 1xbetbd must follow the designated methods and limits. The platform supports popular mobile banking and bank transfer methods available in Bangladesh.

Deposit Rules

• Minimum deposit amount: ৳200 (the same across all methods).
• Accepted deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank and other major commercial banks).
• Deposits must be made from a method registered in the name of the account holder.
• Deposits made through a third party are not accepted.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Withdrawals are typically completed within 1 hour.
• Identity verification must be completed before a withdrawal can be processed.
• Wagering requirements must be met before bonus funds become withdrawable (see Section 6).
• Withdrawals are given priority through the same method used for the deposit.

For any payment-related difficulties, our 24/7 support team is available to assist in both Bangla and English.

6. Bonuses, Promotions and Wagering Requirements

Bonus offers on 1xbetbd are provided with specific conditions attached. Accepting a bonus means accepting these conditions.

Welcome Bonus

A 200% bonus is available on the first deposit, up to a maximum of ৳8,000. The bonus amount becomes withdrawable after completing wagering of 25 times the bonus. For example: a deposit of ৳1,000 earns a bonus of ৳2,000, giving a total balance of ৳3,000; to withdraw, wagering of ৳2,000 × 25 = ৳50,000 must be completed.

General Bonus Rules

• Only one welcome bonus is permitted per account.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• A deadline may apply for completing wagering requirements.
• The platform has the right to cancel a bonus if a breach of rules is suspected.
• VIP members receive a weekly cashback benefit: Bronze up to 0.3%, Silver up to 0.5%, Gold up to 0.8% of net losses.

Answers to common questions about bonuses and promotions can be found in our Frequently Asked Questions (FAQ) section.

7. Betting Rules and Limits

All bets placed on any game or event on 1xbetbd must follow the rules set by the platform. The specific rules of each game or market apply.

General Betting Conditions

• Once confirmed, a bet cannot be cancelled or changed — exceptions apply only in cases specifically stated in the platform's policies.
• The platform has the right to void any bet incorrectly confirmed due to a technical error.
• If evidence of manipulation of an event's result is found, the relevant bet will be voided.
• Minimum and maximum bet limits vary by game and market.
• If an irregular or suspicious betting pattern is detected, the bet may be suspended pending investigation.

Special Rules for Sports Betting

• Live betting on cricket, football and other sports is available, but odds may change at any time.
• If a live market is closed after an event has started, any bet placed before closure remains valid.
• If a match is cancelled or postponed, settlement of bets will follow the platform's sports policy.

8. Prohibited Activities

The following activities are strictly prohibited on the 1xbetbd platform in order to ensure its fair operation and to protect the interests of all users.

• Creating multiple accounts to claim bonuses or promotions more than once.
• Bonus arbitrage — placing bets in a calculated manner with the intent of avoiding wagering requirements.
• Using automated bots or scripts to place bets or operate games.
• Using the platform for money laundering or any illegal financial transaction.
• Deliberately exploiting technical faults or bugs in the platform.
• Attempting to gain unauthorised access to another user's account.
• Contacting others while posing as an official or representative of the platform.
• Attempting to influence outcomes by colluding with game operators.

Involvement in any of the above activities may result in immediate account closure, forfeiture of deposited funds and, where applicable, legal action.

9. Account Suspension and Closure Policy

1xbetbd may suspend a user's account temporarily or permanently in the circumstances described below.

Grounds for Suspension

• If any provision of the Terms is breached.
• If false information is provided during identity verification.
• If suspicious or unusual financial transactions are detected.
• An account may be closed at the user's own request (self-exclusion).
• Accounts that have been inactive for a long period may be temporarily suspended for security reasons.

Appeals Process

If you wish to contest an account suspension, please contact the support team. If accurate information and evidence are provided, the account may be reactivated.

10. Limitation of Liability and Disclaimer

The 1xbetbd platform is committed to providing the highest quality service. However, the platform's liability is limited in the following circumstances.

• Any loss caused by an internet connection failure or a problem with the user's own device.
• Service disruptions caused by force majeure events (such as natural disasters or cyber attacks).
• Financial loss to an account caused by the user's own negligence.
• Delays or problems caused by third-party service providers (payment gateways).

To claim any compensation from the platform, you must contact the support team in writing.

11. Privacy & Data Protection

1xbetbd places the highest importance on protecting users' personal information. The platform uses SSL encryption and the latest security technology.

• User data is not sold or transferred to third parties.
• Data may be used to improve services and meet legal obligations.
• Users may request to view or correct their information at any time.

Full details on data collection, processing and storage can be found in our Privacy Policy.

12. Changes & Updates to Terms

1xbetbd reserves the right to change, add to, or remove any part of these terms at any time.

• For significant changes, notice will be given via the registered email address or on the platform.
• Continuing to use the platform after any changes means you accept the new terms.
• The latest version of the terms will always be available on this page.
• No claims under a previous version will apply under the new terms.

You are advised to visit this page regularly to stay informed about the current terms.

13. Contact & Dispute Resolution

If you have any questions, objections, or disputes regarding these terms, please contact our support team first. 1xbetbd's support service is available 24 hours a day, 7 days a week in Bengali and English.

Contact Methods

• Live Chat: Via the live chat button on any page of the platform.
• Email: [email protected]

Dispute Resolution Process

In the event of a dispute, an internal resolution will be attempted first. An initial response will be provided within 7 business days of submitting a complaint to the support team. If the matter cannot be resolved internally, the next steps will be determined by mutual agreement.

To learn more about 1xbetbd, visit our About Us page.